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with the
uncomfortable.

Pauz ("we," "our," or "us") is a mental wellness app designed to help people manage anxiety and OCD through nervous system regulation tools. We take your privacy seriously — particularly because the data you share with Pauz is sensitive and personal in nature.

This policy explains what information we collect, how we use it, who we share it with, and what choices you have. If you have any questions, reach us at support@pauzapp.com.

We collect the following categories of information when you use Pauz:

• Account information: Your email address and encrypted password, collected when you create an account with email. If you sign in with Google or Apple instead, see "Signing in with Google or Apple" below.
• Health and wellness data: Anxiety ratings, joy scores, rumination levels, compulsion tracking, and other responses you provide in your daily check-ins and journal entries.
• Goal and habit data: Goals you create, custom habits you track, and your progress over time.
• Messages to Richard: The messages you send to Richard, our AI chat companion, are processed in real time to generate a reply. We do not save your conversations with Richard (see "Richard, our AI chat companion" below).
• Mind Landscape results: Your terrain, season, and time-of-day preferences from the onboarding quiz.
• Usage data: How you interact with app features, which features you use, and when you use them (collected via Mixpanel).
• Purchase information: Subscription status and transaction records managed through Apple's App Store. We do not store your payment details directly.

You can create a Pauz account or sign in using Google Sign-In or Sign in with Apple. When you do, here is exactly what happens with that data:

• What we receive from Google: your name, email address, and profile picture (Google's basic profile information), plus a unique account identifier. We request only these basic sign-in permissions. We do not access your Gmail, Google Drive, Calendar, contacts, or any other Google data.
• What we receive from Apple: a unique account identifier and, if you choose to share them, your name and email address (which may be an Apple private relay address).
• How we use it: only to create your Pauz account, sign you in, keep you signed in, and contact you about your account (for example, support replies). We do not use it for advertising.
• How we store it: it is stored with your account in our authentication and database provider, Supabase, encrypted in transit and at rest.
• Who we share it with: no one, except Supabase, which stores it on our behalf to operate sign-in. We do not sell it, use it for ads, use it to train AI models, or send it to Anthropic or Mixpanel.
• How to remove it: deleting your Pauz account (Profile → Delete Account in the app) permanently deletes this information. You can also remove Pauz's access to your Google account at any time at myaccount.google.com/permissions.

We use your information to:

• Provide, personalize, and improve the Pauz app experience
• Generate AI-powered insights and reflections through the Anthropic API
• Generate Richard's replies to the messages you send him
• Maintain your account and sync your data across devices via Supabase
• Understand how features are used so we can improve the product (via Mixpanel analytics)
• Respond to your support requests
• Comply with legal obligations

Pauz uses the following third-party services to operate:

• Supabase: Stores your account information and app data securely. Data is encrypted at rest and in transit.
• Anthropic (Claude API): Processes certain inputs (such as journal content, check-in data, and messages you send to Richard) to generate AI-powered reflections, insights, and chat replies. Richard's messages are sent through our secure server rather than directly from your device. Data sent to Anthropic is governed by their privacy policy.
• Mixpanel: Collects anonymized analytics about how features are used. This helps us understand what's working and improve the app. Mixpanel does not receive your health data or journal content.
• Apple StoreKit: Manages subscription purchases through your Apple ID. Apple's privacy policy governs this data.

Richard is an AI chat feature inside Pauz, powered by Anthropic's Claude. He is designed to respond to reassurance-seeking questions related to anxiety and OCD by acknowledging your feelings without providing reassurance.

• We do not store your chats. Messages you send to Richard are passed to Anthropic only to generate a reply. Pauz does not save your Richard conversation transcripts to our database.
• Richard is an AI, not a person. His responses are generated automatically and may be inaccurate or incomplete.
• Not a substitute for professional care. Richard is not a therapist, doctor, or crisis service and does not diagnose or treat any condition. A disclaimer is shown each time you open the chat.
• Emergencies. If you are in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline in the US). For a medical emergency, call 911.

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data and health data from our systems within 30 days, except where we are required by law to retain certain records.

You can delete your account at any time in the app under Profile → Delete Account. This permanently deletes your account and the data linked to it, including check-ins, notes, goals, and medication logs. You can also request deletion by emailing support@pauzapp.com with the subject line "Delete my account."

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@pauzapp.com.

Pauz is not designed for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page and, where appropriate, notify you through the app. Continued use of Pauz after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this privacy policy or how we handle your data, please reach out:

Email: support@pauzapp.com
App: Pauz — Anxiety & OCD Support
Developer: MINDLANDSCAPE LLC

These Terms of Service ("Terms") are an agreement between you and MINDLANDSCAPE LLC ("we," "our," or "us"), the company that makes Pauz. By downloading, accessing, or using the Pauz app or pauzapp.com (together, "Pauz"), you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Pauz.

Pauz does not replace care from a licensed professional. If you are working with a therapist, doctor, or other provider, follow their guidance over anything in the app. Talk to a qualified professional before making decisions about your health, treatment, or medication.

In an emergency, call 911 (or your local emergency number). If you are thinking about suicide or self-harm, call or text 988 (Suicide & Crisis Lifeline, US). For possible poisoning or medication overdose, call Poison Control at 1-800-222-1222.

You must be at least 13 years old to use Pauz. If you are under 18 (or the age of majority where you live), you may only use Pauz with the permission of a parent or legal guardian, who agrees to these Terms on your behalf. You're responsible for keeping your account login secure and for activity on your account.

Richard is an AI chatbot designed to refuse reassurance-seeking questions, often with humor. By using Richard, you understand and agree that:

• Richard's replies are generated by artificial intelligence provided by a third party (Anthropic). They can be inaccurate, incomplete, or inappropriate, and you should not rely on them.
• Richard is intentionally designed not to reassure you, and his tone is sarcastic. He uses profanity unless you turn swearing off in the chat.
• Richard cannot assess your health or safety, does not monitor conversations, and cannot contact anyone on your behalf.
• Your messages are sent to our AI provider to generate replies, as described in our Privacy Policy. Don't share information you don't want processed that way.
• You won't use Richard to try to obtain harmful content or to get around his safety features.

Some features require a paid Pauz+ subscription. Subscriptions are purchased and managed through Apple's App Store, and the following applies:

• Prices and plan details are shown in the app before you purchase.
• If you start a free trial, your subscription begins and you are charged when the trial ends, unless you cancel at least 24 hours before it ends.
• Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before renewal.
• You can manage or cancel your subscription anytime in your Apple ID settings. Deleting the app or your Pauz account does not cancel your subscription.
• Payments and refunds are handled by Apple under Apple's terms. We can't issue refunds directly.

You agree not to:

• Use Pauz for anything illegal or harmful, or to harm or harass others.
• Copy, modify, resell, or redistribute Pauz or its content, except as these Terms allow.
• Reverse engineer, interfere with, or try to gain unauthorized access to Pauz, our servers, or other users' data.
• Use bots, scrapers, or automated tools to access Pauz.

You own what you enter into Pauz, such as check-ins, notes, and goals. You give us permission to store and process it only as needed to run Pauz for you, as described in our Privacy Policy. You can delete your account and data at any time from Profile → Delete Account.

Pauz, including its design, text, articles, graphics, the Mind Landscape framework, and logos, belongs to MINDLANDSCAPE LLC or its licensors and is protected by law. We give you a personal, non-transferable, revocable license to use the app for your own non-commercial use, subject to these Terms.

We may update, change, or discontinue features of Pauz at any time. We may suspend or end your access if you break these Terms. You can stop using Pauz at any time and delete your account in the app.

Pauz is provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise that Pauz will be error-free, uninterrupted, or that it will produce any particular result for your mental health or wellbeing.

To the fullest extent allowed by law, MINDLANDSCAPE LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data or health-related outcomes, arising from your use of Pauz or reliance on anything in it, including Richard's replies. Our total liability for any claim relating to Pauz is limited to the amount you paid us for Pauz in the 12 months before the claim. Some places don't allow these limits, so they may not fully apply to you.

If you downloaded Pauz from the App Store, you acknowledge that these Terms are between you and MINDLANDSCAPE LLC, not Apple. Apple is not responsible for Pauz or its content, has no obligation to provide maintenance or support, and is not responsible for any product claims, intellectual-property claims, or legal-compliance claims relating to Pauz. If Pauz fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, if any, and Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of Pauz must also comply with Apple's Usage Rules.

These Terms are governed by the laws of the State of Arizona, USA, without regard to its conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in Arizona, unless the law where you live requires otherwise.

We may update these Terms from time to time. When we do, we'll update the date at the top of this section and, for significant changes, let you know through the app. Continuing to use Pauz after changes means you accept the updated Terms.

Questions about these Terms? Reach out:

Email: support@pauzapp.com
App: Pauz — Anxiety & OCD Support
Developer: MINDLANDSCAPE LLC